Direct Routing in Microsoft Teams

  • Make and receive PSTN calls in Microsoft Teams
  • Hosted in Microsoft's Azure Cloud
  • Subscription based OPEX Model
  • One day Set-up Option


Microsoft Teams Voice Connector

Microsoft Teams Voice Connector, our 100% cloud-based service, hosted in Microsoft’s Azure Cloud, gives you all of the simplicity and flexibility of Direct Routing in Teams Voice to make and receive PSTN calls. All this without the need and cost to either subscribe to a Microsoft Calling Plan or to purchase, configure and maintain your own Session Border Controller (SBC).

There is the added flexibility to leverage your existing telecom provider for your PSTN trunk, or alternatively use Yorktel’s SIP Trunk service.

As a subscription based service with our monitoring and management services included, there are no additional costs for software updates, help desk support staff or the need for your own additional redundancy options, all of which are a costly burden on enterprise businesses.

Teams Voice Connector enables you to transform your enterprise phone services to a simple, cost-effective solution without the need to maintain a legacy, on-premise PBX.


Microsoft Teams Voice Connector Service remains transparent to the End User who will experience a successful, high fidelity Voice call to/from a PSTN number in Teams, from the device and location of their choice, as an integral part of their Teams workflow.

Achieve More with Yorktel

There’s a reason that Yorktel’s customers and employees have stayed with us for more than 35 years. Our core expertise in video communications is in our roots, not an add-on service – making us a trusted partner not only to our clients, but also to our channel partners who sought a team that really gets the intricacies and impact of video.

The world’s largest enterprises and federal government agencies rely on us to take them through their visual collaboration journeys, from initial consult and design to integration and managed services. Our numerous industry awards and certifications, including the international standard for information security management, ISO 27001 are testament to our commitment to excellence.

Our goal is to enable and facilitate collaboration – person to person regardless of device or location.


Microsoft Partnership

As a Premier Microsoft Solutions Partner, our IT Managed Services experts have the technical resources to plan, deliver, and fully manage Microsoft solutions and services, quickly getting your users up and running. Our keen understanding of the Microsoft digital workplace environment helps us to guide organizations in making intelligent decisions about how to use their Microsoft ecosystem for maximum efficiency and effectiveness. We also hold partnerships with other Microsoft Certified Partners, providing an additional layer of industry expertise to our clients.

Teams Voice Whitepaper front page

Whitepaper: Microsoft Teams Calling for the Modern Workplace & Modern Worker

In this whitepaper, you will learn how Microsoft Teams Calling removes inefficiencies and unifies voice in the context of an organization’s entire digital ecosystem; the different paths for migrating to Microsoft Teams Calling; and key factors in choosing a partner to implement this vital part of a digital workplace transformation strategy.


Webinar: Teams Voice - What are your options and how to understand them

Watch our webinar to learn:

  • How to successfully migrate to Teams Voice.

  • Teams Voice Options explained – Calling Plans versus Direct Routing.

  • How to simplify and unify your global phone system.

  • Making and receiving a PSTN call using Teams.

  • Key competences to look for in a Voice partner including their Professional Services

  • Advantages of hosting within Microsoft’s Azure Cloud